Frequently Asked Questions (FAQs)
Everything You Need to Know Before Placing an Order
What is QwikPick?
QwikPick is a multi-category online shopping platform in Bangladesh offering electronics, gadgets, fashion, home essentials, kids’ items, gifts, and daily needs with reliable delivery and secure payment options.
How can I place an order?
Simply select your desired products, add them to the cart, proceed to checkout, fill in your delivery details, choose a payment method, and confirm your order.
Do you offer Cash on Delivery?
Yes, we offer Cash on Delivery (COD) across most locations in Bangladesh for your convenience.
What payment methods are accepted?
We accept Cash on Delivery, as well as mobile banking payments through bKash, Nagad, and Rocket.
How long does delivery take?
Delivery usually takes 1–2 business days inside Dhaka and 2–4 business days outside Dhaka. Delivery time may vary due to location or unforeseen circumstances.
How much is the delivery charge?
Delivery charges depend on your location and will be shown clearly at checkout before you place your order.
Can I return or replace a product?
Yes, returns or replacements are available for eligible products. Please refer to our Return & Refund Policy page for detailed conditions and timelines.
What if I receive a damaged or wrong product?
If you receive a damaged or incorrect product, contact us within 7 days of delivery with your order number and clear photos. Our support team will assist you promptly.
How can I contact QwikPick?
You can reach us via phone or WhatsApp at 01779-777110, or email us at support@qwikpickstore.com.